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Privacy Policy

We take the privacy of your personal information seriously. Please see below for details on our privacy policy. Your essays are your essays; we simply provide the platform that lets you write quickly and easily. We do our utmost to protect your privacy.

Privacy Policy

Last Updated August 5, 2015

This Privacy Policy describes the collection, storage, use and distribution of information about users through the web application currently located at www.essayjack.com and all associated services (collectively, the “Website”).

Consent: By registering to use the Website you consent to the use of your Personal Information as described in this Privacy Policy. Except as set forth in this Privacy Policy, your Personal Information (as defined below) will not be used for any other purpose without your consent. We will not actively collect Personal Information for the purpose of sale or marketing in a way that specifically identifies the individual. In other words, we don’t sell user data. You may withdraw your consent to our processing of your Personal Information at any time. However, withdrawing consent may result in your inability to continue using the Website.

1. Operator and Provider. The Website and all associated services and are provided by EssayJack Inc., formerly LLRB Holdings (“EJ”). In this Privacy Policy the terms “we”, “our” and “us” refer to EJ and our data practices.

2. Information we Collect. We aim to collect, use and disclose only such information as is required to enable us to manage your account, to provide our services, to maintain our customer/visitor lists, to respond to your inquiries or provide feedback, for identification and authentication purposes and for service improvement. We will maintain the confidentiality of any contact information you provide to us on signing up to use the Website or on contacting us with questions or for further information and we will use it only for the purposes for which we have collected it (subject to the exclusions and disclosures we have listed below), unless you agree that we may disclose it to other third parties.

Two types of information may be collected through the Website: Personal Information and Non-Personal Information. This Privacy Policy does not extend to the collection, use or disclosure of the following information which is currently not limited by applicable privacy laws: (a) information that is publicly available, such as names, addresses, telephone numbers and electronic address when listed in a directory or made available through directory assistance; or (b) Non-Personal Information (as defined further below).

Personal Information” is personally identifiable information, such as your name, address, e-mail address, credit card information, birth date and gender. It is always your choice whether or not to provide Personal Information but if you choose not to provide certain requested Personal Information, in some instances you may not be able to register to use the Website or be able to access and use the Website at all. In other instances, your choice not to provide certain other Personal Information may mean that you will not be able to use certain features of the Website. We may collect Personal Information in respect of the Website through registration processes; communications with you; information downloads; service purchases; user support and surveys.

Non-Personal Information” is information of an anonymous nature, such as the domain used to access the Website, and the type and version of browser or operating system being used by visitors to the Website. Aggregate information, such as demographic statistics of our users (e.g. average age or geographical allocation of our users), number of visitors, what pages users access or visit, and average time spent on the Website. Business contact information such as the name, title, business address, e-mail address, or telephone number of a business or professional person or an employee of an organization is not considered Personal Information.

Although the use of certain Non-Personal Information collected, used or disclosed through the Internet as described herein is not restricted (and to the extent that such is the case, the obligations under this Privacy Policy do not apply to such information), we provide information in this Privacy Policy about the collection of such information for the sake of transparency with respect to the operation of the Website. Such Non-Personal Information is collected or derived by us in the course of operating this Website. For example, our web servers may automatically collect Non-Personal Information that is provided through your browser or stored in a cookie when you choose to visit the Website.

3. Information Use. We collect information for the following purposes:

a) Registration: In order to order our Services you must provide certain Personal Information to us such as your full name, address and email address. None of your account registration information will be shared with any other users of the Website.

b) Transactional Notifications: We also provide notifications for certain activities on the Website. We may send you notices of any updates to our Terms and Conditions of Use or Privacy Policy.

c) Statistics: we also collect statistics about use of the Website. This information will be kept confidential, however, aggregate statistics that do not personally identify an individual will be kept by us and such aggregate statistics may be made available freely and used for any purpose by us.

d) System Logs & Cookies: Cookies are used by us to track content usage and traffic on the Website. A cookie is a feature of your web browser that consists of a text file that is placed on your hard disk by a web server. The Website uses cookies to help it compile aggregate statistics about usage of this Website, such as how many users visit the Website, how long users spend viewing the Website, and what pages are viewed most often. This information is used to improve the content of the Website. You can set your browser to notify you when you are sent a cookie. This gives you the chance to decide whether or not to accept it. If you disable cookies, you may not be able to take advantage of all the features of the Website. We do not link any of the information we use in cookies to any personally identifiable information submitted by you when you are on the Website. Your IP address is reported by your web browser whenever you visit a page on the Website. This information is recorded together with your registration information on our databases.

e) Advertisements: Advertisements appearing on the Website may be delivered by us or one or more third-party web advertisers. These third party web advertisers may set cookies. These cookies allow the advertisement server operated by that third party to recognize your computer each time they send you an online advertisement. Accordingly, advertisement servers may compile information about where or whether you viewed their advertisements and which advertisements you clicked on. This information allows web advertisers to deliver targeted advertisements that they believe will be of most interest to you. The Privacy Policy applies to cookies placed on your computer by us, but does not cover the use of cookies by any third-party web advertisers. For the privacy practices of such third-party web advertisers, you should consult the applicable privacy policy for the relevant third-party web advertiser(s). (Note: at present we have no advertising through the Website.)

If we plan to use your Personal Information in future for any other purposes not identified above, we will only do so after informing you by updating this Privacy Policy. See further the section of this Privacy Policy entitled ‘Amendment of this Policy’.

4. Disclosures. We have put in place contractual and other organizational safeguards with our agents (see further below) to ensure a proper level of protection of your personal information (see further Security below). In addition to those measures, we will not disclose or transfer your personal information to third parties (who don’t require such information for the Website) without your permission, except as specified in this Privacy Policy (see further Important Exceptions below.) Our servers are hosted on Amazon Web Services through the Amazon cloud server service, and accordingly your Personal Information may be available to North American governments or their agencies under a lawful order, irrespective of the safeguards we have put in place for the protection of your Personal Information.

From time to time we may employ third parties to help us improve the Website and/or the underlying services. These third parties may have limited access to databases of user information solely for the purpose of helping us to improve the Website and/or the Website and they will be subject to contractual restrictions prohibiting them from using the information about our members for any other purpose.

Important Exceptions: We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Website users, or anyone else (including the rights or property of anyone else) that could be harmed by such activities. We may disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.

We may also disclose your Personal Information in connection with a corporate re-organization, a merger or amalgamation with another entity, a sale of all or a substantial portion of our assets or stock, including any due diligence exercise carried out in relation to the same, provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.

5. Data Retention. We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained personal information will remain subject to the terms of this Privacy Policy. If you request that your name be removed from our databases (see further Section 6 below), it may not be possible to completely delete all your Personal Information due to technological and legal constraints.

6. Closing Your Account/Deletion of Personal Information. When you close your account, it is permanently deleted from the Website. Deleted accounts are removed from the Website immediately and your account and all information held within your account is no longer accessible by you. However, because we maintain information back-ups to ensure the safety of our users’ information, your information may remain in backup copies and logs for up to one month. You should only delete your account if you are sure you never want to reactivate it. To delete your account, contact us at [email protected] Provide your first and last name and email address associated with your EssayJack account. We will confirm your account deletion and your records will be removed from the system.

7. Requests for access to Personal Information. You have the right to access the personal information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your personal information although in certain limited circumstances, we may not be able to make all relevant information available to you such as where that information also pertains to another user. In such circumstances we will provide reasons for the denial to you upon request. We will endeavour to deal with all requests for access and modifications in a timely manner. We will make every reasonable effort to keep your personal information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your personal information as appropriate. As appropriate, this amended personal information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate information about you enables us to give you the best possible service.

8. Security. The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Personal Information that you provide to us. We have implemented procedures designed to limit the dissemination of your Personal Information to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you. You are also responsible for helping to protect the security of your Personal Information. For instance, never give out your email account information for the Services to third parties or your password.

9. Updates. If we decide to update this Privacy Policy, we will update this page so that visitors to the site and users of the Website are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Users of the Website will be notified via the email address associated with their account, and upon login to the Website, in order to ensure that users are aware of any such changes. We reserve the right to update this Privacy Policy at any time.

If you have any questions concerning the collection of this information, please contact [email protected].

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